Payment Method: Customers are required to pay in cash upon delivery of their orders.
Shipping and Delivery: For items available in our inventory, the shipping time is typically 2-3 working days, though it may be longer for certain small cities. Pre-ordered items, which are imported from Europe, have a shipping time ranging from 4-6 weeks. Please note that international shipping may cause unpredictable delays. Once the item is received, it will be promptly shipped to the customer.
Pricing
- In-stock items: Prices are fixed and final.
- Pre-orders: Prices are estimates and subject to change due to various factors. Customers are encouraged to contact us for a price check before placing a pre-order. In-stock and pre-order items can be distinguished by the “additional info” section on the product page.
Return and Exchange: For information regarding our return and exchange policies, please visit our dedicated Return and Exchange page.
Age Restrictions: There are no age restrictions on purchasing from Zone Tempo
Warranties: Vinyl and CD records do not come with warranties. However, electronic devices such as record players may have warranties provided by the suppliers, varying by brand. Customers are encouraged to contact us for more information regarding warranties.
Refunds: For information regarding our return and exchange policies, please visit our dedicated Return and Exchange page.
Disputes and Complaints: Any disputes or complaints will be handled in a friendly and professional manner, with reference to our existing policies.
Privacy Policy: For details about how we handle customer data and privacy, please refer to our Privacy Policy page.
By making a purchase from Zone Tempo, you agree to abide by these terms and conditions.